Grid, Asset & Field Operations for Energy and Utilities
Digitizing the network and the field — asset performance analytics, work and outage management, field service on Salesforce, and renewable asset engineering.
Talk to usSolutions across generation, network and customer operations.
Asset Performance Analytics
SCADA, sensor and maintenance data unified for failure prediction, performance benchmarking and capital planning across generation and network assets.
Field Service & Work Management
Salesforce Field Service scheduling, mobile work orders and crew dispatch integrated with asset and outage systems.
Outage & Network Operations
Outage visibility, restoration workflow and customer communication connected to network data rather than run through separate call handling.
Renewables & Storage Operations
Solar, wind and BESS performance monitoring, O&M workflow and availability reporting across distributed portfolios.
Customer & Billing Experience
Customer service, connections and billing enquiry journeys on Salesforce, integrated with metering and billing platforms.
One hub tying capability, technology and talent to this buyer problem.
Capability — Salesforce for Energy & Utilities
Field Service, customer service and connections journeys delivered by the AX3 Salesforce practice.
Salesforce for Energy & UtilitiesTechnology — AI & Data
Asset analytics, load and failure prediction and governed operational data products.
Explore AI & DataTalent — Energy specialists
Solar design, grid electrical, BESS, O&M and EPC project profiles from the AX3 renewable energy skills table.
See energy talentWider industry context lives on the Energy & Utilities industry page, and the underlying data foundation on AI & Data.
Grid & Asset Operations — frequently asked questions
What does grid and asset operations transformation include?
Asset performance analytics, work and outage management, field service scheduling and mobility, renewables and storage operations, and the customer journeys connected to all of them.
Can you work with our existing SCADA and EAM systems?
Yes. The usual approach is to integrate and instrument existing SCADA, historian and EAM platforms rather than replace them, then build analytics and workflow on top.
Do you support distributed renewable portfolios?
Yes — monitoring, O&M workflow and availability reporting across solar, wind and battery storage sites, including third-party operated assets.
Talk to AX3 about grid & asset operations
Digitizing the network and the field — asset performance analytics, work and outage management, field service on Salesforce, and renewable asset engineering.