Fundraising
- Donor profiles and household relationships
- Fundraising portfolio management
- Gift entry and gift processing
- Recurring donations and pledges
- Wealth and philanthropic scoring
Salesforce · Nonprofit
Salesforce Nonprofit Cloud
Unify fundraising, program management, grantmaking and volunteer management on Salesforce's core-native nonprofit platform.
AX3 implements Salesforce Nonprofit Cloud for mission-driven organizations: fundraising, program management and outcomes, grantmaking, volunteer management and Agentforce for Nonprofit. We also assess existing NPSP environments and, where it makes sense, plan the migration onto Nonprofit Cloud. Delivery covers data model design, configuration, data migration, integration and reporting, with engineers who stay involved through go-live and adoption.
Platform
What Nonprofit Cloud does.
Nonprofit Cloud brings the core operations of a nonprofit onto one native data model, so giving, programs, grants and volunteers describe the same constituents.
Program Management & Outcomes
- Program and cohort enrollment
- Attendance tracking
- Benefit and benefit disbursement tracking
- Service delivery records and outcome measures
Grantmaking
- Funding opportunities and funding awards
- Proposal collaboration and review
- Award management
- Disbursement scheduling and tracking
Volunteer Management
- Volunteer events and projects
- Shift scheduling and sign-up
- Volunteer roles and skills
- Locations and capacity
Agentforce for Nonprofit
- AI agents for donor support enquiries
- Assisted gift entry and gift processing
- Grounded on Nonprofit Cloud data with defined guardrails
Migrating from NPSP?
NPSP remains fully supported. If you are weighing up the move, start with an honest assessment of whether the timing works for your organization.
See our NPSP to Nonprofit Cloud migration guide →Talent
Salesforce Nonprofit Cloud Consultants.
AX3 provides Salesforce Nonprofit Cloud Consultants alongside architects, developers, administrators and Agentforce specialists — as a dedicated team, a project team, staff augmentation or managed services.
Build Your Salesforce Team- Nonprofit Cloud data model and fundraising configuration
- Program, grantmaking and case management design
- NPSP assessment and migration delivery
- Impact and funder reporting
- Agentforce for Nonprofit enablement
FAQ
Salesforce Nonprofit Cloud — frequently asked questions
What is Salesforce Nonprofit Cloud?
Salesforce Nonprofit Cloud is Salesforce's core-native platform for nonprofit organizations, covering fundraising, program management, grantmaking, case management and volunteer management. Unlike the Nonprofit Success Pack, its objects are built into the Salesforce core rather than delivered as a managed package. That means nonprofit capability is upgraded and extended on the same release cadence as the wider platform, including Agentforce AI.
What is the difference between NPSP and Nonprofit Cloud?
NPSP is a managed package layered on top of standard Sales Cloud objects, so extending or maintaining it usually needs NPSP-aware developers. Nonprofit Cloud builds fundraising, programs, grantmaking and case management natively into the Salesforce core, with Agentforce capabilities designed nonprofit-first. NPSP remains fully supported, but new Salesforce nonprofit feature development is concentrated on Nonprofit Cloud.
Does AX3 work with 501(c)(3) organizations using Salesforce's free Power of Us licenses?
Yes. AX3 works with eligible 501(c)(3) organizations that hold Salesforce's Power of Us donated licenses, as well as those on paid nonprofit licensing. Licensing eligibility and license counts are confirmed with Salesforce directly, and AX3 scopes the implementation around the licences you actually hold.
Can AX3 implement Nonprofit Cloud fundraising, program management and grantmaking together?
Yes. AX3 can deliver fundraising, program management and grantmaking as one coordinated implementation on a shared data model, so gifts, programs and grants report against the same constituents. In practice most organizations phase the rollout, starting with the area under most operational pressure and adding the others once the foundation is stable.