Salesforce delivery team working in an enterprise engineering lab
Commerce Cloud

Salesforce Commerce Cloud Solutions

Commerce experiences connected to the same customer and order data as your CRM.

Talk to a Commerce Expert

The business problems we solve

  • B2B and D2C commerce run on separate platforms with duplicated catalog and pricing logic.
  • Checkout and order data are disconnected from the CRM and service teams.
  • Catalog and pricing complexity slows down commerce releases.
  • Existing storefronts cannot support headless or composable experiences.

The AX3 approach

01

Assess

Review current commerce architecture, catalog structure and order management flows.

02

Architect

Design a catalog, pricing and order model that serves both B2B and D2C where required.

03

Activate

Build storefront, checkout and order management on Commerce Cloud, headless where needed.

04

Accelerate

Connect commerce to service and CRM data so post-purchase experience stays coherent.

Capabilities

  • B2B Commerce
  • D2C Commerce
  • Catalog & Pricing Management
  • Checkout Experience
  • Order Management
  • Commerce-Service-CRM Connection
  • Headless Commerce Engineering
  • Payments Integration

Use cases

  • Unified catalog and pricing across B2B and D2C channels
  • Headless storefront built for a custom brand experience
  • Order management connected to service for post-purchase support
  • Checkout and payments integration for a new digital channel

Technology ecosystem

  • Commerce Cloud
  • Sales Cloud
  • Service Cloud
  • Data 360
  • MuleSoft
FAQ

Commerce Cloud — frequently asked questions

Can AX3 support both B2B and D2C on one platform?

Yes. Commerce Cloud can serve both models with shared catalog and pricing foundations and channel-specific storefront experiences.

Is headless commerce always the right approach?

No. AX3 recommends headless only where custom experience requirements justify the added engineering, and standard storefronts otherwise.