Salesforce Data 360 Consulting
Unified, AI-ready enterprise data — the foundation intelligent Salesforce depends on.
Explore Data 360The business problems we solve
- Customer data fragmented across CRM, ERP, commerce and service systems.
- No reliable identity resolution or golden record.
- Analytics and AI initiatives blocked by data trust issues.
- Personalization limited to a single channel.
The AX3 approach
Ingest
Connect Salesforce, ERP and enterprise sources with governed pipelines.
Harmonize
Standardize models, resolve identity and build the golden customer record.
Activate
Serve unified data to segmentation, analytics, agents and journeys.
Govern
Ownership, quality metrics, lineage and access controls.
Capabilities
- Customer 360
- Unified Data Model
- Identity Resolution
- Data Activation
- AI-Ready Data Products
- Personalization
- Analytics
- Data Governance
Use cases
- Single customer view across business units
- AI grounding layer for Agentforce
- Segmentation and personalization at scale
- Executive customer analytics
Technology ecosystem
- Data 360
- Agentforce
- Analytics
- MuleSoft
- Enterprise Data Platforms
Data 360 — frequently asked questions
Is Data 360 required for Agentforce?
Not strictly, but agents are only as good as the data they can reach. Unified, permissioned data materially improves accuracy and coverage.
How does Data 360 relate to our data warehouse?
It complements it — the warehouse remains the analytical estate while Data 360 focuses on harmonized, activatable customer data.
Explore Data 360
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