Managed Services
Salesforce Managed Services
Your Salesforce platform should keep getting better after go-live.
Assess My Salesforce OrgThe business problems we solve
- Post go-live backlog growing faster than delivery capacity.
- Releases handled reactively without regression discipline.
- Technical debt accumulating unnoticed.
- No continuous improvement roadmap.
The AX3 approach
01
Monitor
Platform health, limits, performance and security posture.
02
Optimize
Remove debt, simplify automation and improve adoption.
03
Enhance
Prioritized enhancement pipeline delivered in predictable sprints.
04
Scale
Flex capacity across administration, development and integration skills.
Capabilities
- Administration
- Enhancements
- Optimization
- Support & SLAs
- Release Management
- Security & Compliance
- Automation
- Dedicated Teams
Use cases
- Follow-the-sun Salesforce support
- Continuous enhancement pipeline
- Release and regression management
- Org cleanup and debt reduction
Technology ecosystem
- Sales Cloud
- Service Cloud
- Industry Clouds
- Data 360
- DevOps Tooling
FAQ
Managed Services — frequently asked questions
What SLA models are available?
Support tiers are scoped to business criticality, coverage hours and response targets agreed at onboarding.
Can managed services include AI enhancements?
Yes — Agentforce and AI improvements can be delivered inside the same enhancement pipeline once the foundation is ready.