Cross-industry transformation, engineered together.
Salesforce, AI, data and digital engineering delivered as one connected capability — shaped by the way your industry actually works.
Explore your solutionThe capabilities every industry programme depends on.
Customer 360
Unified customer, account and household views that power sales, service and marketing across every channel.
Data 360
AI-ready data foundations — ingestion, identity resolution, governance and activation across the enterprise.
Agentforce
Agentic AI grounded in trusted enterprise data, acting inside real business workflows with clear boundaries.
AI Automation
Intelligent automation across front-office and operational processes, from document intelligence to workflow orchestration.
Digital Experience
Portals, mobile apps and self-service experiences engineered for customers, partners and employees.
Cloud Modernization
Migration, re-platforming and cloud operating models that reduce run cost and increase release velocity.
Enterprise Integration
Event-driven and API-led integration connecting CRM, ERP, PLM, MES, core banking and data platforms.
API Engineering
Reusable, secure, well-governed API products with lifecycle management and developer experience.
Application Modernization
Legacy application re-architecture into modular, cloud-native services without disrupting operations.
Data Engineering
Pipelines, lakehouses and streaming architectures built for analytics and AI workloads.
Analytics
Decision intelligence, embedded analytics and executive reporting tied to operational data.
Cybersecurity
Security architecture, identity, data protection and compliance controls embedded into delivery.
Quality Engineering
Automated testing, release assurance and performance engineering across platforms.
Managed Services
Continuous operation, enhancement and optimization of platforms under a single accountable model.
Organised by business problem, not by technology.
Enterprises do not buy platforms — they fix problems. Start from the outcome you need, and the technology follows.
Customer
Know the customer once, and serve them consistently everywhere.
- Customer 360
- Customer Experience
- Customer Service
- Personalization
- Loyalty
Sales
Turn commercial intent into governed, repeatable revenue motion.
- Sales Transformation
- Account Intelligence
- CPQ
- Revenue Transformation
- Quote-to-Cash
Service
Serve the installed base as a revenue and retention channel.
- Field Service
- Asset Management
- Warranty
- Aftermarket
Data
AI is only as powerful as the data behind it.
- Data 360
- Customer Data
- Data Integration
- Analytics
- AI-ready Data
AI
Agents that act inside the workflow, not alongside it.
- Agentforce
- AI Sales Agent
- AI Service Agent
- AI Field Service Agent
- AI Account Intelligence
Engineering
The integration and platform work that makes the rest possible.
Start from the problem. Find the reference architecture.
Each playbook sets out the business problem, why it is hard, the workflow, and the architecture across Salesforce, data, AI and engineering that changes it. These are solution concepts — not client case studies.
ManufacturingManufacturing Customer 360
One customer, account and asset view across direct sales, distributors and service networks.
View Playbook
Cross-IndustryAI-Powered Field Service
Connect customers, assets, technicians and intelligence into one service operation.
View Playbook
Cross-IndustryIntelligent Quote-to-Cash
Compress the path from opportunity to recognised revenue with governed pricing and automation.
View Playbook
CPG & RetailRetail Customer 360
Unify consumer, retailer, distributor and commerce data into one intelligent customer platform.
View Playbook
Cross-IndustryAI Sales Concierge
An agentic selling assistant grounded in catalog, pricing and entitlement data.
View Playbook
AutomotiveConnected Vehicle Experience
Turn vehicle telemetry into proactive service, warranty and customer engagement.
View PlaybookRepeatable solution frameworks, not one-off projects.
AX3 Transformation Accelerators package the industry workflow, Salesforce layer, AI layer, data layer and integration layer into a repeatable starting point. They are solution frameworks — not licensed products.
AX3 Retail 360
Consumer, retail execution and trade investment connected end to end.
View frameworkAX3 Financial 360
Onboarding, relationship intelligence and servicing on trusted data.
View frameworkAX3 Manufacturing 360
Customer, asset, channel and service lifecycle unified.
View frameworkAX3 Semiconductor 360
Design-win, global account and technical-sales intelligence.
View frameworkAX3 EV 360
The EV ownership lifecycle from purchase to charging and service.
View frameworkAX3 Automotive 360
Customer, dealer and vehicle lifecycle on one platform.
View frameworkWhat are you trying to transform?
Answer the five questions and AX3 will suggest a recommended solution, the Salesforce and AI capabilities that fit, and a transformation path to get there.
Start with a structured assessment.
Manufacturing Transformation Assessment
Evaluate customer, service, warranty and channel maturity against an intelligent manufacturing target state.
Request assessmentSalesforce Health Assessment
Review architecture, data model, technical debt, adoption and release process across your Salesforce estate.
Request assessmentAgentforce Readiness Assessment
Assess data grounding, process boundaries and governance readiness for agentic AI deployment.
Request assessmentEV Customer Experience Assessment
Map the EV ownership journey across purchase, charging, battery, service and subscription.
Request assessmentRetail Customer 360 Assessment
Evaluate consumer data unification, retail execution and personalization capability.
Request assessmentFinancial Services CX Assessment
Review onboarding, servicing, relationship management and compliance experience.
Request assessmentSemiconductor Sales Transformation Assessment
Assess design-win tracking, global account management and forecast reliability.
Request assessmentBeyond platforms — the engineering depth behind delivery.
AI & Agentic AI
Agent design, grounding, evaluation and safe deployment of AI into business processes.
Data & Analytics
Data strategy, platforms, governance and analytics that make AI possible.
Digital Engineering
Product, platform and application engineering delivered by senior teams.
Cloud & Modernization
Cloud architecture, migration and modernization of the enterprise estate.
Enterprise Integration
Integration architecture connecting the systems that run the business.
IoT & Connected Products
Telemetry, edge and connected-product platforms feeding service and quality.
Cybersecurity
Secure-by-design architecture, identity and compliance engineering.
Quality Engineering
Test automation, performance and release quality at enterprise scale.
Application Modernization
Moving legacy estates to modular, maintainable architectures.
Product Engineering
End-to-end product development from concept to scaled operation.
Cross-industry solutions — questions we are asked
What is a cross-industry solution?
A capability every industry program depends on — Customer 360, Data 360, Agentforce, AI automation, cloud modernization, integration, engineering and managed services — configured to your sector's workflows.
How do we choose where to start?
Start from the business problem, not the platform. The solution finder and library are organised by outcome so you can map the workflow costing you most to the right architecture.
Do solutions require a full platform replacement?
No. Most engagements modernize incrementally, using accelerators and assessments to prove value on a first release before extending scope.
How do accelerators and assessments work?
Assessments diagnose the current estate across data, architecture, automation and AI readiness. Accelerators are pre-built patterns that shorten the path from decision to running software.
Bring industry expertise to your transformation.
AX3 combines industry knowledge with Salesforce, AI, data and digital engineering to deliver measurable business change.